Frequently Asked Questions

An Online Memorial is a tribute website dedicated to the life and memory of someone who has passed away. It allows to preserve and share your loved ones' legacy with friends and family.
Memorial sites usually include an Obituary and Timeline, telling the life story of your loved ones. It can include photos and video galleries to keep memories alive.
It is also a community space where friends and relatives can callaborate and share memories.

It is a space for legacy where life stories live forever.

Never.
Online-Tribute.com relies solely on the "activation fee" ($5 / month or $70 one-off) to cover our costs: hosting, customer service, developers... We don't display any ad on your page and won't ever do it.
We pride ourselves on providing the most elegant Online Memorial webites - thus without any Coffins, Crocs or other disgraceful advertising.

The websites proposing "free service" often rely on advertising or sell their consumer data.
They place ads on your Memorial page or use your data for commercial / marketing purposes.
Besides, they propose a "fake free service": limited features, maximum 5 photos in the gallery, no videos… You have to upgrade to a 'premium account' to use their service properly.
More importantly, they charge your contributors for various "widgets" when they posts: virtual flowers, candles, "lovekits", etc.

Online-Tribute.com is ad-free, every user is premium, everything is included: all the features, all the designs, with unlimited content.
We have to pay our developers to add new features, our designers to create new designs, our customer service agents - but also pay for hosting, photography rights, etc.

According to a study by the National Funeral Directors Association, the average cost of a funeral in the US was $7,848 in 2023. That is why we try to keep our fee ($5 / month or $70 one-off) as low as possible.

Everything.
All features, dozens of design templates, professional backgrounds, etc.
Unlimited content: photos, videos, memory wall contributions, etc.
We won't ever ask you to pay any extra for premium features, additional content, add-on services, etc.
We also provide the best support to all users: we answer all requests within 24 hours.

No.
After activating your website, the Photos / Videos / Memories, but also Timeline events, RSVPs, etc. are unlimited. Simply.

Any time, with 2 clicks.
You can change or cancel your subscription within 2 clicks - directly from your Dashboard page.
You can choose to upgrade to the "one-off option", your page will remain active forever.
You can also cancel your subscription anytime. In this case, your Credit Card won't be charged when the next subscription renewal date comes.

Yes!
You can activate/deactivate individually each section on your Memorial site (Obituary, Timeline, Service, Photos, Videos, Memory Wall, etc.) - to leave only the ones that you need.
On your Edit page, simply deactivate the section by using the "toggle" switch on the right side.

Yes!
You can update your Memorial site anytime, even after activating it: changing or customizing the design, editing the info, adding/removing modules, etc.

Forever, with the $70 "one-off" option.
We are committed to keep your page forever and won't ever discontinue it.
In case our company stops its activity in a distant future, we have planned a fund to keep paying for Hosting even after the company ceases to exist.

If you choose the "monthly" option ($5 / month), your Memorial page will stay online for as long as your subscription is active.
Please note that you can also close your site anytime if you want to, from your Dashboard page.

No.
They don't need to register, create an account or anything like this. It takes less than 2 minutes for them to publish on the "Memory Wall".
You can decide to ask for e-mail addresses or not. In any case, we won't ever use it to send them Commercial or Marketing messages, we won't ever communicate their info to any Partner.

When you register your page, you can choose a unique address - something like www.online-tribute.com/john-smith
We have buttons to share this via Facebook, Twitter, Messenger, WhatsApp or e-mail.
We also provide a QR code to print or display on different websites if you want to.

Yes!
All data is transferred through Secure SSL connection, and stored on Secure server.
Besides, we will never sell your data nor your visiors' - unlike competitors proposing "free Online Memorials". We rely solely on the "activation fee" ($5 / month or $70 one-off) to cover all our costs.

Of course!
You can but don't have to use our designs. You can use your own background image if you want to.
Choose any template - then on the Edit page, click on the "Change image" on the bottom-right hand corner of the background image.

Yes!
If you have special request or can't find the right image among our dozens of templates, don't hesitate to drop us a message
Our team will assist and help create a customised website design. For free.

Yes!
You can download all "Memory Wall" posts from your Dashboard page. You have the choice between the different formats:
- PDF: the file is ready to print in A4 format
- Excel / Zip: you can download the text and image in their original format - then use it to build an album from a specialized website.
We do not propose any printing service, nor are we affiliated with any printing partner. However, a quick search on Google will provide you with plenty of options - allowing to mix text & images in a beautiful book.

3-5 mins
It takes only 3 to 5 minutes to choose a design, upload a photo and populate your loved one's key information.
However, the best Online Tributes are community ones where friends and family keep posting photos and memories. Your page may be always evolving, getting more content... to keep memories alive.

Please ask us!
Online-Tribute.com is in constant evolution - we keep adding new features, every week.
Ask us for the functionality you need (contact us) we will prioritize requests and implement them for free.

Of course!
You can use your own domain name, then redirect to or point to your custom domain on Online-Tribute.com
Our Customer Support team can help you with the setup should you need to.

Never.
We do not ask for tips , ever.
Besides, unlike many of our competitors, we do not sell anything to the visitors on your Memorial page ("flowers", "plant a tree", "lovekits", etc...).
We rely solely on the activation fee to cover our costs: hosting, salaries, etc.